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Kanin Club with Bee
Jun 11th, 2012 by niceyfemme

I’ve always heard good things about Kanin Club’s Crispy Dinuguan so I’ve always wanted to try to know what the buzz is all about. I just don’t want to go alone. And I want to go with either Mommy or Bee. We finally went during my last check up in Alabang..

Crispy Dinuguan Php 261

And their Seafood Kare-Kare…

I wanted to have the original version but since I am trying to watch my weight (bummer!) we opted to have the seafood version… I like the sauce and bagoong very much!

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Johnny Air’s Bad Customer Service
Aug 20th, 2011 by niceyfemme

EDIT: AS of November 04, 2011, STILL NOTHING! Heard nothing from them and to be honest, I’m not expecting anything from them anymore. But never again will I bring business to them. 
Totally bad service is something I cannot take. But living in the Philippines makes you prone to this. I do not get why this is because Filipinos are naturally nice and hospitable people specially to those they do not know personally. What I cannot take even more are people who feel so mighty high that they do not know how to own up to their mistakes and say sorry. Just that, a simple sorry will work and then try to improve and correct such mistakes.
I am writing to whoever upper level management executive who can take some action with this situation I unfortunately had experienced again. If Johnny Valdes gets to read this, the better.
Let me tell you what happened. I ordered a carbon steel wok from Amazon second week of December 2009 and conversed with Analyn Diego. I just had a very simple instruction, that the wok be brought to your Buendia/Dian branch as I prefer to pick the package there. Then after a month I was informed that the package was already there and ready for pick up. When my father and I got there, they had no idea about my package. They looked around them then told me it’s not there. And they had no initiative to find my package. I was the one who told them to look in other branches as I knew then that Johnny Air has a branch in Megamall. That was the time they made a call and that’s when they informed me that it was in Salcedo Village branch. My only instruction, to send it to Buendia / Dian branch was neglected. We decided to just drive to Salcedo Village and when we got there we weren’t given any attention by the female clerk whom I believe is Christine I am not really sure now. So the very first encounter I had with Johnny Air then (January 2010) was terrible but I thought maybe it’s because they are new and SOP’s aren’t well established then. But I must be honest that I almost lost my temper with the horrible service I received with all three of your staff and of the package being lost, lack of initiative is unacceptable too. But i just let it go.
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