Honda Cars Philippines, Inc. Announces Voluntary Recall
February 18, 2011 – Honda Motor Co., Ltd. recently announced a voluntary safety recall of some Honda Fit (Jazz in the Philippines) and City models to replace lost motion springs and retainers with countermeasure parts.
Consequently, Honda Cars Philippines, Inc. (HCPI) would like to inform its customers that a total of 5,468 units of combined 1.5 liter Honda Jazz and 1.5 liter Honda City, distributed from September 2008 to April 2010, are included in the safety measure.
Findings show that the high surface pressure between the lost motion spring retainers and rocker arm slippers results to increased retainer movement that might lead to spring breakage. The broken spring will then come into contact with other moving parts within the cylinder head and this will initially produce noise and in worst case, may cause engine to stall. No crashes or injuries have been reported related to this defect. With the total safety of Honda vehicle users as priority at all times, HCPI is taking this voluntary safety recall to replace lost motion springs and retainer parts of affected units. Jazz and City models with the following frame numbers are included in the voluntary recall:
Letters of notice will be sent to concerned Jazz and City owners starting February 21, 2011. To conduct the voluntary recall in an orderly manner, customers are requested to call their respective dealers or the Honda Hotline at 1-800-1000-Honda (46632) or (02) 857-7240 and visit our website, www.hondaphil.com, for inquiries and details of scheduling. Replacement of affected parts will be carried out in all 28 authorized dealers and 3 service centers nationwide, free of charge.
Owners of Jazz and City models not included in the list above have no reason to worry since the affected parts are of different specifications. Other Honda models such as the Civic, Accord, CR-V, Pilot, Odyssey and HR-V sold and distributed by Honda Cars Philippines, Inc. are likewise not affected.
Alright. I’m getting stressed with this. Unfortunately, our car, a Honda City 1.5 E is included in the list. Of course, I have no problem with getting the car checked and fixed as it is for us car owners’ safety and our passengers safety as well. BUT. I tried calling their numbers and they were able to give me a date that’s more than a month from the time I called. What if you are out of the country then? Like I will be? So how? And it bothers me every time I drive to know that there’s some fixing that’s needed to be done. I’m such a safety paranoid even before all this came out so can you just imagine the stress I’m going through now?
As stated in their advisory above, there’s some replacing of lost motion springs needed to be done. I’m just glad it’s not something like the brakes that needs to be fixed as soon as possible. So far, our unit has been in perfect condition, running smoothly, engine so quite there’s an instance I forgot the engine is even on and I restarted it (BAD! I know…) and I had no idea there’s some fixing needed if not for the recall.
I’m just saying, the woman receiving the calls could be a little more nicer, sympathetic and flexible with this kind of situation and stop giving false hopes which they can’t follow through. Edit: The woman I talked to was not nice, but the woman Mommy talked to was very accommodating. She didn’t promise anything but that she will try her best to give us a new appointment date as I won’t be here on the later date they gave us. Then this morning, I woke up with messages in my phone saying I have a schedule this Monday! Perfect date! And she did really try. I honestly gave up hope that I could have Matty (the car) fixed before I leave and I don’t know I’ll be back so this new schedule is heaven sent. So thank you Randy or Rendi? Thanks again so much truly appreciate it.
Still I believe that if you love your car and you treat it like a human being, care for it like you would your girlfriend/wife, then it will also be good to you and it will not give you something to frown about. And I’ve been in love with Mattie ever since I first drove him so I know that I could still trust him with keeping us safe on the road.